We insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
When users use our Website, we collect and store user personal information which is provided by user from time to time. Our primary goal in doing so is to provide user a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet user needs, and to customize our Website to make user experience safer and easier. More importantly, while doing so we collect personal information from user that we consider necessary for achieving this purpose.
In general, users can browse the Website without telling us who they are or revealing any personal information about the user. Once user gives us user personal information, users are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. Users always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about users based upon user behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that user just came from (whether this URL is on our Website or not), which URL user next go to (whether this URL is on our Website or not), user computer browser information, and user IP address.
We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on user hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".
If users choose to buy on the Website, we collect information about user buying behaviour.
If users transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If user choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information user provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If user sends us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about user activities or postings on the Website, we may collect such information into a file specific to user.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from user when user sets up a free account with us. While user can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use user contact information to send user offers based on user previous orders and user interests.
We use personal information to provide the services users request. To the extent we use user personal information to market to user, we will provide user the ability to opt-out of such uses. We use user personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform user about online and offline offers, products, services, and updates; customize user experience; detect and protect users against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to user at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.
We identify and use user IP address to help diagnose problems with our server, and to administer our Website. User IP address is also used to help identify user and to gather broad demographic information.
We will occasionally ask user to complete optional online surveys. These surveys may ask user for contact information and demographic information (like zip code, age, orincome level). We use this data to tailor user experience at our Website, providing user with content that we think user might be interested in and to display content according to user preferences.
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in user computer's hard drive. The cookies do not contain any of user personally identifiable information.
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that user request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to user as a result of such sharing unless users explicitly opt-in.
Our Website links to other websites that may collect personally identifiable information about user. CallHealthshop is not responsible for the privacy practices or the content of those linked websites.
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever user change or access user account information, we offer the use of a secure server. Once user information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
If user want to remove user contact information from all CallHealthshop lists and newsletters, please visit unsubscribe
We use third-party advertising companies to serve ads when user visit our Website. These companies may use information (not including user name, address, email address, or telephone number) about user visits to this and other websites in order to provide advertisements about goods and services of interest to user.